Dealing with an insurance company that appears to be acting in bad faith can be frustrating and overwhelming, especially when you’re relying on them to handle your claim fairly. Insurance companies have a legal duty to act in good faith and honor the terms of your policy. If they fail to do so, it’s important to take action to protect your rights and hold them accountable.
Gold, Khourey & Turak (GKT) has been a trusted bad faith law firm in the Ohio Valley for nearly 50 years, helping policyholders fight back against unfair insurance practices. Our experienced attorneys are licensed to practice law in Ohio, West Virginia, and Pennsylvania.
Steps to Take If You Suspect Bad Faith Practices
If you believe your insurance company is acting in bad faith, follow these steps to protect yourself and build a strong case:
Review Your Policy
Carefully read through your insurance policy to understand your coverage, exclusions, and the insurer’s obligations.
Understand what information the policy requires you to provide in support of your claim.
Pay attention to deadlines for filing claims, providing documentation, and appealing denials.
Document Everything
- Keep a record of all communication with your insurance company, including phone calls, emails, and written correspondence.
- Note the names of representatives you speak with, dates and times of conversations, and the details of what was discussed.
- Save copies of letters, claim forms, receipts, medical records, and any other documentation related to your claim.
Track Timelines
Monitor how long it takes for your insurer to respond to your claim and any follow-up inquiries.
Delays without explanation or repeated requests for the same documents may indicate bad faith.
Respond Promptly
Provide any requested documentation or information in a timely manner to avoid giving the insurer an excuse to delay your claim.
Keep records of when and how you submitted documents.
Avoid Making Recorded Statements Without Legal Advice
Be cautious if the insurer asks for a recorded statement. These statements can be used to minimize your claim.
Consult with an attorney before agreeing to provide a statement.
Request a Written Explanation
If your claim is denied or delayed, ask your insurer to provide a written explanation outlining the reasons for their decision.
This documentation is required under the law and can be critical in proving bad faith.
Contact an Experienced Bad Faith Attorney
If you suspect bad faith, it’s important to seek legal help as soon as possible. An attorney can evaluate your case, advise you on your rights, and take action to hold the insurer accountable.
How Gold, Khourey & Turak Can Help
At GKT, we understand the challenges policyholders face when dealing with bad faith insurance practices. Our experienced attorneys will:
- Review your claim: We’ll carefully evaluate your policy, claim history, and the insurer’s actions to identify signs of bad faith.
- Gather evidence: Our team will collect the necessary documentation and evidence to build a strong case.
- Handle communications: We’ll take over all interactions with the insurance company to protect your rights and prevent further frustration.
- Seek compensation: We’ll fight to recover the compensation you’re entitled to, including the full value of your claim and additional damages for bad faith practices.
Contact GKT Today
If you believe your insurance company is acting in bad faith, don’t wait to act. Gold, Khourey & Turak is here to help you protect your rights and secure the compensation you deserve.
Let us fight for you and hold insurers accountable for their actions. Call us today at (304) 845-9750 or complete our no obligation form for a free consultation.
Need help? Get help. Get GKT.
Michelle Marinacci joined Gold, Khourey & Turak in 2018 bringing with her 20 years of litigation experience, including prosecuting and defending civil litigation cases and assisting in case decisions at the West Virginia Supreme Court of Appeals.
