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Our firm takes pride in treating every client like they are a member of our family. When you call or visit our office, you will be treated with the respect you deserve. Your questions will be answered promptly and as completely as possible, and you will be kept informed about the progress of your case at all times. When you call our office, we will do our best to take your call at the time of your call. If that’s impossible, we will call you back as soon as we can. Every case is important to us, and we know that your case is important to you. We want you to be comfortable with us as your law firm, and be confident that we’re handling your case with professionalism and skill.
At the conclusion of every case, we give each client the opportunity to complete a survey and evaluate us on our representation. Clients provide marks for areas such as professionalism, competence and ability, legal fees, treatment of you, availability, overall service, and other areas. In addition, we ask our clients for any comments or suggestions that will help us better serve our clients in the future.
With permission from some of our clients, below are their comments. A link to each client’s completed survey can be accessed by clicking on his/her name.
Survey Results
| “If service to all clients are as good as they were to me, it will be hard to improve. Thank you.” |
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| “We are very satisfied. Thank you for all you’ve done.” |
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“Thank you for all your help.”
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“Thanks for all your help.”
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| “I thought your firm was very helpful and reasonable. Thank you for everything.” |
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| “At first my case moved rather slowly but when Jon Turak and Leslis N. Chaddock took over, things moved more quickly, and as of today is finalized. Thank you!” |
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| “Don’t change a thing, I was very pleased with your legal services. A special thanks to Barbara, who explained (with patience) all the legal words I did not understand!” |
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“Well done, Good job. Thank you” |
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| “Thank you all for everything.” |
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| “Thank you so much! Chris Turak and Leslie Chaddock were wonderful.” |
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| “I appreciate all you and your staff has done for me in the past few years, due to this accident. Special thanks to Jon and Leslie for their time and professionalism. Thank you again, hope to see you all soon.” |
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| “I was very well pleased with my attorney, Donald Kresen. I feel he did a very good job for me.” |
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“Ruth Byers was excellent to deal with. Thank you.”
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“All I have to say is Thank You.”
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“B&N was very well prepared and knowledgeable of my case. When you are good, it is a matter of maintaining the course you are on. I’m impressed. Thank you and I’ll keep you in mind in the future.”
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“You’re a great law firm and I’d hire you agin if I needed too.”
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“Like that expression - ‘If it ain’t broke, don’t fix it!’ Just keep up the good work. You all do a wonderful job. Thank you so much!”
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| “Many thanks to the staff. Leslie Chaddock was great. Always there for me.” |
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| “I was very pleased with the treatment and service I was provided both by Mr. Khourey & Barb Scaggs.” |
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| “Everyone was very pleasant to me. Mr. Khourey and Barbara was very helpful in explaining my case and options.” |
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| “I wouldn’t change a thing! Thank you all for helping me through this time.” |
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| “Thank you so very much. It is nice to meet & know such caring people. Thank you again.” |
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| “Very professional.” |
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| “Thank you for everything. ‘Go Irish’” |
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| “Thank you. I appreciate all that was done for me. Rachelle was also very helpful & friendly, as were the rest of the staff.” |
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